Ibrahem Gamal praised Aya Ahmed for an outstanding job and having a great sense of responsibility and cooperation since the first month she joined the OP Team. Aya managed to overachieve her performance score with a perfect quality score in September.
Ahmed Hussein praised Mohamed Abdel Rahman for managing to stay the top performer of his account for the past 6 months with an average KPI of 115%, showing great consistency in his job, high flexibility and being a great example for his colleagues which increases the sense of healthy competition within team.
Mohamed Emad praised George Adel and Mohamed Omran for their exceptional performance and for their contribution and participation in passing the Audit Review from the first phase.
Kaila Spear praised Emily Patterson for her willingness to always be a team player regardless how many difficult tasks are at hand. She always comes to work with a smile and motivates her team with encouragement and positivity. She puts forth great work ethics when it comes to her daily responsibilities and never fails to pick up any extra work from her co-workers to ensure tasks are completed.
Khaled Saeed praised Julia Gomez for her professionalism on all of her calls and always being on point when dealing with any challenges to ensure that whatever issues the patients are having will be resolved. Julia has been acknowledged twice over the past few weeks by the client due to her superb way of assisting her patients.
El Hussein Mohamed praised Aya Ahmed for managing to be one of the best agents since she joined the team in July. She has an excellent attendance pattern, always showing good signs of flexibility and positive attitude. Aya has constantly maintained her rank among the campaign top performers since she joined.
Islam Mohamed praised Virginia Fathallah for always exceeding the expectations to be one of the Top Performers with excellent quality scores. She always strives to learn and grow every day and she is eager to take initiative and perform tasks to assist her colleagues.
Michael Nabil praised Noura Ashraf for her great flexibility in delivering training with an outstanding conversion ratio for the last batch. And for the last 2 batches, Noura was able to reach 125% from the expected targets with her nesting team.
Alex Cooper praised Jersey Carrie as she has been commended by the client for providing an exceptional customer service quality call even though the patient was hard to be handled. By the end of the call the patient thanked her for her professionalism and support.
Abey el Sayed praised Beverly Huff and Steven White for showing a huge level of willingness and flexibility to accomplish extra tasks which are usually not being handled by their department. That’s aside from their day to day tasks while maintaining a 98% SLA.
Emily Patterson praised Andrae Spence for over achieving his projected target with for last month within the first weeks of his employment, currently he has doubled his enrollments for this month and is on track to be one of the Top Performers for October. Emily has full confidence that Andrae will excel as a Refills Campaign Representative.
