John Said praised Brooke Wilson for shining as one of the top performers on her team. In addition to being a great agent, Brooke has shown tremendous effort to make sure all the agents on her team are well trained. She has shown incredible flexibility with helping her team be successful. She takes on responsibility and extra tasks with no hesitation and is an asset to the team.
John Said praised Tawanda Shephard. Tawanda is a beacon of positivity on our team. She has shown amazing flexibility with being able to change projects and stay late when needed. She is always positive and has shown that with the right state of mind she can achieve her goals. Tawanda was also a top performer with a total of 57 enrollments in one month.
Kevin Cruise praised Isaac Truman for he has managed to achieve 170% of his target in August with 36 enrollments, 200% in September with 42 enrollments and always showing us an example of goal orientation no matter what challenges he faces.
Alex Lopez praised Sofia Diego. She has shown great perseverance and is highly dedicated towards her work. She constantly keeps an open eye to the Clients’ demands and has a swift response to all requests. She has shown impressive training skills to all the newcomers to the medical billing department. That’s beside her great and unique efforts to enroll and credential several providers with different insurance companies.
Victor Gonzales praised Cody Simmons for going beyond the call of duty by handling 2 teams for HCA and SCAP, Cody managed to elevate the ratio of enrollments for HCA team from 0.8 to 1.5 enrollment in less than 2 months. Cody sets an example of how hardworking and dedicated team leader should be.
Maged Narouz praised Ahmed Soliman. Since Ahmed joined Centro he was able to put the right foundation for the WFM function and is always praised for his work and dedication. Quoting our SD VP:
“Ahmed has been instrumental in getting SD’s forecast and monthly scheduling done, Ahmed is very professional and gets on many calls with the SD team with a very short notice. Ahmed’s WFM experience is highly appreciated and we continue to enjoy a positive interaction with Ahmed and his team. He always gets things done quietly, on time, and always with a smile on his face.”
Hassan Zulficar praised Moe Omar – our veteran Compliance and Employee Experience Manager – for his continuous efforts to increase the awareness of Centro’s House Rules and guidelines, and for his recent successful organization of Cairo’s soccer tournament.
Shakima Meyers praised Monica Stults. Ever since Monica joined MDR she has hit and exceeded her goals. Monica moved from another team and had a positive attitude through the transition. She pushes herself every day to be the best Health Coach that she can be and is always open to learning more. Monica has recently started doing Welcome Calls and has exceeded the goal while creating wonderful relationships with each and every patient that she speaks to.
Bill Austin praised Nia Cooper for being one of the top performers for Remedium and ECleats Queues for the past 6 months. She achieved 100% average KPI score while helping the entire team to improve their quality and performance.
Bill Austin praised Jeremy Adams. He is a great example of a Team Leader who is driven by creativity, enthusiasm and a high level of energy, dedication and commitment
Henry Edwards praised Bill Austin. During the last 5-6 months Bill showed how strong, reliable and supportive manager he is to the Pharmacies campaign. He has shown a great deal of flexibility towards every single major change that occurred.
Marina Williams praised Logan Bryan, he has maintained to be one of the Top Performers for the past 3 months with average 98% Quality score and he is always showing high commitment towards his team and supporting any new team members.
